Privacy & Cookies Policy
Last updated: 22nd January 2026
This policy explains how Pillowfight (“we”, “us”, or “our”) collects, uses, and protects your personal data and utilizes cookies when you visit pillowfight.studio, make a purchase, or subscribe to our newsletter.
1. Information We Collect & How We Use It
We collect information to provide our digital products, improve our website, and communicate with you. This includes:
- Contact & Account Details: Name, email address, and messages sent via our contact form (used to provide customer support and send requested newsletters).
- Purchase Data: Billing details and payment confirmations processed securely via Stripe (used to fulfill your digital orders).
- Automated Data (Cookies): Information about your device, browser, and how you navigate our site.
2. How We Use Cookies
Cookies are small text files stored on your device. We use them to:
- Functionality: Keep the website running smoothly and remember your consent preferences.
- Analytics: Understand how visitors use our site so we can improve the user experience.
- Marketing: Measure the performance of our campaigns if you have opted in.
3. Trusted Third Parties
We do not sell your data. We share necessary information only with trusted, GDPR-compliant third-party services that help us run our business:
- Stripe (Payment processing)
- Mailchimp (Email newsletters & marketing)
- Webflow (Website hosting & analytics)
- ConsentPro (Cookie consent management)
4. Your Rights & Choices (GDPR)
You have full control over your data. You have the right to:
- Access, correct, or request the deletion of your personal data.
- Withdraw consent for marketing at any time (via the "unsubscribe" link in our emails).
- Manage or withdraw your cookie consent at any time by clicking "Cookie Settings" on our website or adjusting your browser settings.
- Lodge a complaint with the ICO (UK regulator) if you feel your data is mishandled.
5. Data Retention & Security
We implement appropriate security measures to protect your data. We retain personal information only for as long as necessary for business, legal, or tax purposes. Cookie consent preferences are stored for 365 days, after which we will ask for your consent again.
6. Contact Us
To exercise your data rights, update your cookie preferences, or ask any privacy-related questions, please contact us at: hi@pillowfight.studio